Terms & Conditions

UK SHIPPING

  • We aim to dispatch orders within 3-5 working days however at busy times this can be longer. If you need your order urgently please let us know and we'll do what we can to prioritise.
  • All UK mainland orders are sent via Interlink Couriers and will require a signature on delivery. 
  • Shipping is FREE on orders over £120 (£7.50 on orders under). 

INTERNATIONAL SHIPPING

  • All international orders are sent by Courier and will need a signature on delivery.
  • International shipping has a flat rate of £25.00. 

RETURNS POLICY

  • We do hope that you are very happy with what you receive. If you are not then please get in touch. You must return the order to us, in its original condition, within 7 days in order to get an exchange or refund.
  • We can only exchange on the same product. If you would like a different item then a new order must be placed. Any returned items will be refunded immediately minus the cost of the initial postage fee.
  • Any faulty items must be reported within 24 hours of delivery, once reported a replacement or refund will be provided.
  • If you do send items back then please use a secure postage method, so that you can trace where the package is. The item is your responsibility until we receive it. 

PRICES

  • All prices are subject to VAT at the current rate of 20%.
  • A VAT invoice will be provided with all orders placed. 

PRIVACY POLICY

  • The Strawberry Card Company is committed to protecting and respecting your privacy. We will never pass on any of your details to third parties.
  • On occasion we like to inform customers of new products or special promotions that we have via via our occasional Newsletter. If you would prefer not to receive these Newsletters you can Unsubscribe at any time.

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